Terms and Conditions | ViettrendTour – Tailor-Made Vietnam Journeys

🌏 Welcome to ViettrendTour!
Thank you for choosing ViettrendTour, Vietnam’s leading boutique travel company specializing in luxury, tailor-made, and sustainable journeys. Please take a moment to review our Terms and Conditions carefully. By booking a tour or using our travel services, you agree to be bound by these terms.

1. Booking and Payment

✅ Booking Confirmation
Your booking will be confirmed once we receive your completed reservation form and deposit. A confirmation email will be sent to you detailing your Vietnam tour package.

✅ Payment Policy
We accept secure payments via PayPal, Visa, MasterCard, and American Express. Full payment is required at least 7 days prior to your scheduled tour start date.

✅ Price Adjustments
ViettrendTour reserves the right to adjust prices if necessary due to circumstances beyond our control, such as changes in government taxes, fuel surcharges, or currency fluctuations. Any changes will be communicated promptly.

2. Itinerary Changes and Flexibility

✅ Flexibility Guarantee
At ViettrendTour, your safety and satisfaction come first. Occasionally, we may need to modify your itinerary due to weather conditions, transportation issues, or unforeseen political events.

✅ Alternative Arrangements
If any changes are required, we will make every effort to offer you an equally exciting alternative experience, ensuring a seamless journey through Vietnam.

3. Cancellation Policy

✅ Cancellation by Customer
Cancellation fees may apply based on how early the cancellation is made. Please refer to your specific booking confirmation for applicable charges.

✅ Force Majeure
ViettrendTour is not liable for cancellations or service interruptions caused by force majeure events, including but not limited to natural disasters, pandemics, political unrest, or adverse weather conditions.

4. Travel Insurance

✅ Highly Recommended
We strongly advise purchasing comprehensive travel insurance covering medical expenses, trip cancellations, lost luggage, and other unforeseen incidents before your Vietnam adventure begins.

5. Liability and Responsibility

✅ Limited Liability
ViettrendTour shall not be held responsible for any personal injury, illness, property damage, or financial loss arising from circumstances beyond our control.

✅ Third-Party Services
We work with trusted third-party providers such as hotels, transportation companies, and local guides. However, ViettrendTour is not liable for the actions, omissions, or service quality of these independent suppliers.

6. Privacy and Data Protection

✅ Your Privacy Matters
We value your trust. Your personal data is handled with utmost care and in accordance with our Privacy Policy, ensuring your information is secure when you book your Vietnam travel experience with us.

7. Governing Law

✅ Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the Socialist Republic of Vietnam. Any disputes arising shall be subject to the jurisdiction of the Vietnamese courts.