Privacy Policy | ViettrendTour – Tailor-Made Vietnam Journeys

🌿 Welcome to ViettrendTour!
We are committed to protecting your personal information and ensuring a safe browsing experience. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website: www.viettrendtour.com.

By using our services, you agree to the terms outlined below.

1. Who We Are

ViettrendTour is Vietnam’s leading boutique travel company, specializing in luxury, tailor-made, and sustainable travel experiences. Our website address is: https://www.viettrendtour.com.

2. What Personal Data We Collect and Why

💬 Comments

When you leave a comment on our site, we collect:

The information you enter into the comment form.
Your IP address and browser user agent to help detect spam.

We may use an anonymized string (hash) of your email address to check if you’re connected to the Gravatar service. Their privacy policy is available here. Once approved, your profile picture (if any) will appear alongside your comment.

📷 Media

If you upload images to our site, please avoid including embedded location data (EXIF GPS). Visitors to the site can download and extract location data from uploaded images.

📩 Contact Forms

Information submitted through contact forms is securely stored and used solely to respond to your inquiries and provide the best travel consultation service.

🍪 Cookies

For your convenience:

If you leave a comment, you may opt to save your name, email, and website in cookies. These last for one year.
If you visit our login page, a temporary cookie will check if your browser accepts cookies.
When you log in, cookies will save your login status and display preferences for easier future access.

You can manage cookies in your browser settings at any time.

🌐 Embedded Content from Other Websites

Some articles on our site may include embedded content (e.g., videos, images, articles). Embedded content behaves exactly as if you visited the other website, which may collect your data, use cookies, and track your interaction.

📊 Analytics

We may collect anonymous analytical data to improve your experience and optimize our website’s performance.

3. Who We Share Your Data With

We do not sell or share your personal information with third parties except when necessary to deliver our services (e.g., spam detection services or trusted third-party travel partners).

4. How Long We Retain Your Data

Comments and related metadata are stored indefinitely to recognize and approve follow-up comments automatically.
Registered users (if any) can edit or delete their personal information at any time, except for their username. Website administrators can also view and manage that information.

5. Your Rights Over Your Data

You have the right to:

Request an exported file of the personal data we hold about you.
Request the deletion of your personal data (excluding any data we must retain for administrative, legal, or security purposes).

Please contact us to make such a request.

6. Where Your Data Is Sent

Visitor comments may be reviewed by an automated spam detection service to maintain a safe and user-friendly environment.

7. How We Protect Your Data

Secure server technology and SSL encryption safeguard your information.
Regular security updates and internal procedures help prevent unauthorized access.

8. Third Parties and Data Sources

We may receive limited data from trusted partners to enhance our services, but all data sharing follows strict confidentiality guidelines.

9. Automated Decision-Making

We do not perform automated decision-making or profiling that significantly affects users.

10. Industry Compliance

ViettrendTour complies with industry standards and Vietnamese regulations to protect your privacy and provide transparent, responsible services.