🌿 Frequently Asked Questions | ViettrendTour – Tailor-Made Vietnam Journeys
✨ Plan your Vietnam journey with confidence. Below are answers to the most common questions about traveling with ViettrendTour.
Booking and Payments
❓ How do I book a tour with ViettrendTour?
Booking is simple!
You can contact us directly via 📩 Viber/WhatsApp: +84949765688 or send us an inquiry through our website. We’ll tailor the perfect Vietnam itinerary for you.
❓ What payment methods do you accept?
We accept secure payments via PayPal, Visa, MasterCard, and American Express. Full payment is due 7 days before your tour starts.
❓ Is my payment safe?
Absolutely. Your payment is processed through secure gateways, and your personal information is protected by encryption technology.
Tailor-Made Tours
❓ Can I customize my itinerary?
Of course!
At ViettrendTour, we specialize in tailor-made Vietnam journeys. Simply share your travel preferences, and we’ll craft a personalized itinerary just for you.
❓ Do you offer group discounts?
Yes, we offer special rates for groups, families, and corporate travelers. Please contact us for a personalized group quotation.
Tours and Experiences
❓ What types of tours do you offer?
We offer a wide range of authentic experiences, including:
Cultural tours 🏯
Adventure trekking 🥾
Luxury cruises 🚢
Culinary journeys 🍜
Sustainable travel and community-based tours 🌿
All tailored to match your travel style.
❓ Are your tours family-friendly?
Yes! Many of our tours are designed with families in mind. We offer flexible itineraries, child-friendly activities, and private transportation options.
❓ Do you offer sustainable travel options?
Sustainability is at the heart of what we do. We partner with eco-lodges, support local communities, and design experiences that minimize environmental impact.
Before and During Your Trip
❓ Do I need travel insurance?
We highly recommend purchasing comprehensive travel insurance to cover medical expenses, trip cancellations, and unforeseen events.
❓ Do you arrange domestic flights and transfers?
Yes, we can handle all your travel logistics in Vietnam, including domestic flights, private car transfers, VIP limousine buses, and luxury train tickets.
❓ What happens if my itinerary changes due to weather or unforeseen events?
Your safety is our priority. If changes are necessary, we’ll offer you the best alternative experiences with as little disruption as possible.
After Booking
❓ When will I receive my booking confirmation?
You’ll receive a detailed booking confirmation by email within 24 hours after confirming your trip.
❓ Can I make changes to my booking?
Yes, changes can usually be made up to 7 days before your tour starts. Contact our team, and we’ll do our best to accommodate your request.
Safety and Trust
❓ Is ViettrendTour a licensed travel company?
Yes, ViettrendTour is fully licensed by the Vietnam National Administration of Tourism (VNAT). We are proud to be a trusted name in tailor-made, luxury, and sustainable travel.
❓ How can I leave a review after my trip?
We would love to hear about your experience!
You can leave a review on Google, TripAdvisor, or Facebook. Your feedback helps us continue delivering unforgettable journeys.